Packages are shipped from our warehouse located in Los Angeles, CA, USA, using UPS services, and may be delivered to a single address located in the 48 contiguous states, Alaska, Hawaii, or Washington, D.C.
Orders of less than $45 will be charged as follows:
- $0.01 to $20.00 flat fee of $6.99 for UPS Ground Service
- $20.00 to $44.99 flat fee of $8.99 for UPS Ground Service
- $45 or more FREE UPS Ground Shipping
All other shipping charges are calculated by built-in rate calculator based on the order weight, destination, and delivery method selected.
Please allow 24 hours processing time for all order.
Order placed before 12 p.m. PST will be processed on the same business day. All other orders will be processed on the next business day.
TRACKING & NOTIFICATIONS
Once you place an order at The Crystal Wonderland's online store you will receive an email confirmation. When your order is processed and leaves our warehouse, you will receive another email with carrier information, including the tracking number. Please make sure you provide a correct email address so you can receive notifications from us. Updates will be sent from our official email firstname.lastname@example.org
Approximate delivery times:
Free Ground Shipping by UPS Ground to 48 States on order over $45!
Alaska and Hawaii require an additional charge.
SHIPPING REQUIREMENTS & RESTRICTIONS:
Please note that UPS ground will not deliver on weekends or Holidays. Saturday delivery is available for Next Day Air Service and must be requested. Additional fee applies in addition to Next Day Air charges.
We are not able to reship packages that are returned to us by the carrier. All undelivered packages will be processed as a return (additional shipping and handling fees may apply). Please take this into consideration when selecting your shipping address for an order.